VibeNext Privacy Policy

Our Commitment to Your Privacy

At VibeNext BD, our core promise is “Honest Commitments, Always Delivered”. This commitment extends to how we handle your personal information. We believe in transparency and are dedicated to protecting your privacy. This policy explains what information we collect, how we use it, and how we keep it secure.

  1. What Information We Collect

To provide you with our e-commerce service, we collect only the essential information needed to process your order:

  • Personal Information: Your Name, Phone Number, and Email Address.
  • Delivery Information: Your full Delivery Address.
  1. How We Use Your Information

Your information is used only to ensure a smooth and trusted shopping experience. Our purposes are clear:

  • Order Fulfillment: To process, confirm, and prepare your order.
  • Delivery: To provide your name, address, and phone number to our trusted delivery partners to achieve our “Fastest Delivery (Within 3 Days)” promise.
  • Customer Service: To contact you about your order status, assist with a “Live Video Call Product Check” , or manage a “Free Return & Easy Exchange”.
  • Verification: To confirm your identity for payment and delivery.
  1. Data Protection & Third-Party Sharing

Your trust is our most important asset.

  • We will never sell, rent, or trade your personal information to any third party for marketing purposes.
  • We only share your information with essential service partners (like our courier/delivery company) who are contractually bound to protect your data and use it only for the purpose of delivering your order.
  1. Payment Security: Full Cash on Delivery

We offer Full Cash on Delivery. This provides you with the highest level of payment security.

  • You pay only when you receive your product.
  • VibeNext does not collect, store, or process any sensitive financial information like credit/debit card numbers or mobile banking passwords on our website.
  1. Website Cookies

Like most e-commerce sites, we may use “cookies” (small data files) to improve your browsing experience. Cookies help us do things like keep items in your shopping cart. They do not store personal information and are used to make our website work better for you.

  1. Your Consent

By using the VibeNext website and placing an order, you consent to the collection and use of your information as described in this Privacy Policy.

  1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page.

Contact Us If you have any questions about our privacy practices, please contact our Customer Care team.